100个用于邮件和即时通讯的商业缩略语，让你看起来像个专家

100个用于邮件和即时通讯的商业缩略语，让你看起来像个专家

你有没有注意到，在即时通讯和电子邮件的信息越来越短，而且有时变得越来越难读懂？似乎在商务环境和工作中的使用的书面语言充满了缩写，其实也就是所谓的商业缩写（business acronyms）。

即使你是缩略语专家，也总有一个新的缩略语你不太了解，所以下面这个列表值得你收藏。

01比较流行的缩略语

过去这些都是在年轻人间的使用缩写，但现在它们在商务交流中越来越普遍：

BTW: By The Way

TBH: To Be Honest

NBD: No Big Deal

Def: Definitely

BC: Because

OMY: On My Way

LMK: Let Me Know

BRB: Be Right Back

FYI: For Your Information

IMO: In My Opinion

ICYMI: In Case You Missed It

AKA: Also Known As

ATM: At The Moment

ASAP: As Soon As Possible

TYT: Take Your Time

GTMTA: Great Minds Think Alike

ATEOTD: At The End Of The Day

AYW: As You Want/Wish

IAC: In Any Case

TL;DR: Too Long, Didn’t Read

02比较官方缩略语

“比较官方”的意思是：也许第一类的缩写词在朋友们的沟通中比较常见，它们正在逐步占领商业领域；然而下面这些缩写词就是诞生于办公室的。它们并不是那么不正规，但在你的电子邮件中使用它们是没毛病的，即使你对收件人不是那么了解也可以使用。

EOM: End Of Message

EOW: End Of Week

EOT: End Of Thread

COB: Close Of Business (Also EOD: End Of Day)

OOO: Out Of Office

RSVP: Please Respond

N/A: Not Applicable

TBD: To Be Decided

AWOL: Absent Without Leave

ETA: Estimated Time Of Arrival

PTO: Paid Time Off

PTE: Part-Time Employee

NWR: Not Work Related

Re: Referring to

03用于部门的缩略语

CEO: Chief Executive Officer

CFO: Chief Financial Officer

COO: Chief Operating Officer

CTO: Chief Technology Officer

VP: Vice President

HR: Human Resources

HRM: Human Resources Manager

QC: Quality Control

R&D: Research & Development

BD: Business Development

CSR: Corporate Social Responsibility

PR: Public Relations

PA: Personal Assistant

HQ: Headquarters

04财务缩略语

ACCT: Account

AP: Accounts Payable

AR: Accounts Receivable

BS: Balance Sheet

CPU: Cost Per Unit

CR: Credit

DR: Debit

EPS: Earnings Per Share

FIFO: First In, First Out

ROA: Return On Assets

ROI: Return On Investment

P&L: Profit and Loss

05市场营销和销售缩略语

在社会化媒体、营销和销售中经常使用这些缩写词。

B2B; Business to Business

B2C: Business to Consumer

BR: Bounce Rate

CMS: Content Management System

CTA: Call To Action

CTR: Click Through Rate

CR: Conversion Rate

LTV: Lifetime Value

CRM: Customer Relationship Management

ESM: Email Service Provider

KPI: Key Performance Indicator

PPC: Pay Per Click

PV: Page View

RT: Retweet

SEO: Search Engine Optimization

SM: Social Media

SMB: Small to Medium Business

SWOT: Strengths, Weaknesses, Opportunities, Threats

OC: Opportunity Cost

WOMM: Word Of Mouth Marketing

06技术/科技缩略语

API: Application Program Interface

CSS: Cascading Style Sheet

FTP: File Transport Protocol

HTTP: HyperText Transfer Protocol

HTTPS: HyperText Transfer Protocol Secure

IM: Instant Messaging

IP: Internet Protocol

ISP: Internet Service Provider

OS: Operating System

LAN: Local Area Network

DNS: Domain Name System

XML: Extensible Markup Language

UI: User Interface

UX: User Interface

IT: Information Technology

ASCII: American Standard Code for Information Interchange

ISO: International Standards Organization

VPN: Virtual Private Network

RSS: Rich Site Summary

AI: Artificial Intelligence

把这个单子保存下来，需要的时候可以随时查看。

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